Shipping Terms & Conditions
COVID-19 UPDATE: Orders are being prepared & shipped as quickly as possible. If items are out of stock we will call you and let you know estimated wait time.
*Free Shipping – Orders that qualify for free shipping, are usually shipped Standard Ground. Free shipping applies to the continental U.S. only.
Shipping Policy – Acorn Beekeeping makes every effort to get your order out as quickly as possible. Most in-stock orders will be shipped within 1-2 business days.
Freight Charges – You pay all freight costs unless otherwise stated or agreed upon. Call 877-255-6078 for a freight quote.
DAMAGED and or MISSING FREIGHT – All merchandise is shipped “F.O.B. Shipping Point”. This is a legal term that means all merchandise becomes your property as soon as we give it to the freight carrier. The freight carrier is responsible for complete and safe delivery of your merchandise. It is your responsibility to inspect the merchandise when it is delivered.
If the freight carrier fails to deliver your merchandise in good condition, it is your responsibility to contact us within 10 business days of the delivery date and provide photgraphic proof of the damage, along with the signed delivery receipt so so it is easier to file a valid claim with the carrier on your behalf.
If the order arrives incomplete it is your responsibility to contact us within 10 business days of the delivery date and provide a signed delivery receipt so so it is easier to file a valid claim with the carrier on your behalf.
PRICES – Acorn Beekeeping will invoice all orders on the basis of prices which are in effect at the time of shipment. We reserve the right to change catalog prices if we deem it necessary. Please feel free to confirm prices at any time. Acorn Beekeeping is not responsible for typographical errors.
SPECIAL ORDERS – A 50% deposit must accompany all special orders. Some special orders may be subject to a cancellation charge. Balance due on pickup of order or before shipment.